Reservations & Bookings: For reservations and information on published tours provided by Creative Malta Tours, contact info@creativemaltatours.com. Also, visit us online at www.creativemaltatours.com or contact your local travel agent. When booking, the guest travelers (Guests) agree to accept the terms, conditions, policies and rules set forth in this agreement. The Guests also agree to accept additional terms, conditions and rules that may apply and which are unique to that specific tour. CREATIVE MALTA TOURS reserves the right to change these terms, conditions, policies and rules without prior notice.
Passports, Visas and Travel Documents: Passengers are responsible for ensuring that they have the proper travel documents including passports and/or visas. Passports must be valid for at least six (6) months beyond the date departure back home. Some countries require a full blank page in the passport for stamping purposes. This information pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements.
Pricing and Payment: Published and quoted prices are subject to change due to factors beyond our control such as fluctuation in foreign currency exchange rates, fuel surcharges, etc. Prices are final and fixed once final payment has been made. Occasionally, CREATIVE MALTA TOURS offers special extended payment plans for certain tour departures.
Note that Pricing and Payment terms for custom tours may vary and will be specified in quotes and proposals for that tour.
The cost of the tour is initially confirmed with a deposit followed by the remaining cost paid to the tour guide on the day of the tour.
Refunds and Cancellations: Part payment is required for published tours and refundable up to 3 days of the event upon written request. The deposit is non refundable after this date. You will forfeit you deposit if you arrive late and miss the departure, cancel without adequate notice or not satisfy the final balance of the tour booked.
Note that Refund and Cancellation terms for custom tours may vary and will be specified in quotes and proposals for that tour.
Trip Cancellation and Travel Protection Insurance: Your tour may require a substantial investment. It is highly recommended that you protect your investment in the unlikely event that you are forced to cancel, delay or interrupt your trip. Purchasing an optional trip cancellation policy will reimburse these non-refundable costs if you need to cancel for any covered reasons. Most policies also include reimbursement for medical expenses incurred while on your trip. CREATIVE MALTA TOURS offers several of these optional plans. Policies can also be purchased from your local travel agent. A copy of the policy coverage will be available for review upon request. CREATIVE MALTA TOURS is not responsible for losses incurred by booking guests who opt not to purchase travel insurance. Premium payments for travel insurance is non-refundable.
Special Accommodations, Restrictions and Limitations: CREATIVE MALTA TOURS strives to accommodate guests with certain special needs. If you have any special dietary needs, medical restrictions, physical limitations or any condition that may affect the quality and enjoyment of your trip, make sure that you inform CREATIVE MALTA TOURS prior to booking. We will let you know what we can due to accommodate you to your satisfaction before your reservation is accepted. Keep in mind, however, that many of our destinations may have places that may not be accessible to persons with certain disabilities and other countries may not have facilities that are compliant with the Americans With Disabilities Act in the United States. Other Restrictions and Limitations include, but are not limited to the following:
- Walkers, wheel chairs, scooters and some medical assist devices may be restricted on certain tours
- Guests under the legal age of 18 years old must be accompanied by a parent or legal guardian
- Service animals are not allowed on overseas tours
If you think that there is ANY reason that may restrict you or a travel companion from traveling, it will be your responsibility to let CREATIVE MALTA TOURS know immediately.
Motor Coaches: Guided tours and transfers will generally be provided by a luxury bus and professional driver. Restroom facilities will be available on the larger coaches. Guests will be required to rotate their seat selection each day so to give the other guests a different vantage point for scenic viewing.
Tour Guides: Each CREATIVE MALTA TOURS published tour will have an experienced, professional tour director assigned to the group for the duration of the trip. The tour director will be responsible for the welfare of the entire group during the tour, from scheduled arrival to scheduled departure. Local expert tour guides may be assigned for local city tours and sightseeing tours.
Itineraries: In some instances, itineraries for tours may change due to situations beyond the control of CREATIVE MALTA TOURS. Factors affecting the itinerary of a tour include, but not limited to, inclement weather conditions, road closures, closure of scheduled attractions, unforeseen traffic delays, etc. In any event, CREATIVE MALTA TOURS will make every effort to adjust the itinerary to make it equally pleasurable, educational and exciting.
Meals: Certain meals are included as specified on the tour itinerary. Guests will be responsible for meals not included. Please inform CREATIVE MALTA TOURS if you have any special dietary requirements or restrictions when booking the tour. Please remind your tour director again at the beginning of the trip.
Baggage: Because of the size limitations of the cargo area of most of the tour buses, guests are limited to one checked bag, fifty (50) lbs. or less, while on tour. Carry-on bags are limited to one (1) item that fits in overhead storage and one (1) handbag. Guests may be charged extra for additional items. This is in line with baggage guidelines set by most airlines.
Gratuities: It is customary to tip tour directors, bus drivers, meal servers and other service workers who may be of assistance to you on the tours. Suggested guidelines for tipping will be provided to guests in their travel documents which they will receive approximately three (3) weeks before departure.
Consideration of All CREATIVE MALTA TOURS Guests: To ensure that everyone on the group has a most enjoyable tour, CREATIVE MALTA TOURS reserves the right to exclude from an active tour any individual who is deemed unruly or inconsistent with the interests of the group. This includes, but not limited to, persons who are intoxicated and/or under the influence of drugs, resulting in a negative experience for the rest of the group. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. The unused portions of his or her tour are non-refundable.
Optional Programs: Occasionally the tour director may offer guests optional experiences that are not included on the itinerary. These may include sightseeing trips, special meals not included, museum visits etc. Guests are under no obligation to purchase any options. A list of the options will be provided with your travel documents.
Photo/Video Waiver: WHEREVETOURS may take photos or videos of its tours which will include guests. Participants grant CREATIVE MALTA TOURS permission to use same for promotional or commercial use without payment or compensation to participant.
Custom Tours: These Terms & Conditions apply to custom tours except where modified in the group proposal and/or agreement.
Assumption of Risk: I am aware that travel I am undertaking may involve hazardous activities and/or situations, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of CREATIVE MALTA TOURS, or other persons and companies known or unknown, or of willful or criminal conduct of third parties. I am aware that weather conditions may be severe, adverse and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some, or all, of the time during that I am participating on the trip. I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any, and all risks of illness, injury or death and of the negligence of CREATIVE MALTA TOURS and agree to hold harmless and release CREATIVE MALTA TOURS from claims of third party negligence.
Physical Conditions: I understand the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical or mental condition which would impair my ability to participate in this tour or my safety in this activity, and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. I hereby authorize, without further consent, CREATIVE MALTA TOURS or my local ground handler or others to arrange for any emergency medical treatment as may be necessary for me because of participation in this activity.
Voluntary Participation: I acknowledge that I have voluntarily applied to participate on the trip designated on this application (or a trip which I may change to) and that I have read the description of the trip as it appears in the current CREATIVE MALTA TOURS catalog and supplements or brochures or website relating to the trip, together with all information contained in this application. I am voluntarily participating in this trip with knowledge of the hazards involved.
Knowing and Voluntary Liability Release: I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and CREATIVE MALTA TOURS LLC and that I agree of my own free will. By checking the Passenger Agreement box, I agree to these Terms & Conditions and CREATIVE MALTA TOURS release from Liability for myself, each member of my traveling party and any minor children accompanying me.
